Personalized, One-on-One Care
Experienced, Collaborative Team
Focused on Real Results
Restore Balance and Natural Alignment From the Ground Up
Every step you take impacts your entire structural framework. When your feet lack proper structural support, it triggers a chain reaction that can cause discomfort in your ankles, knees, hips, and lower back.
At Tandem Physiotherapy & Wellness, we look at your movement patterns holistically to identify where your foundation needs extra support. By providing custom orthotics right here in London, Ontario, we help you establish a stable baseline so you can move through your day with complete comfort and fluid ease.
What Our Clients Say
How Do Custom Orthotics Support Your Body?
Unlike generic inserts you find at a local pharmacy, these custom inserts are crafted to match the exact contours of your unique feet. They function by correcting structural imbalances, redistributing your body weight evenly across your feet, and absorbing the repetitive shock of walking on hard surfaces. When your foot structure is properly supported, your muscles do not have to work twice as hard just to keep you upright and balanced.
The process is straightforward yet deeply effective:
- Precise Stabilization: The insert limits abnormal turning or flattening of the foot during your walking cycle.
- Pressure Redistribution: High-pressure zones under your heels or toes are cushioned to prevent localized soreness.
- Joint Alignment: Proper foot positioning aligns your ankles and knees, reducing rotational stress on your lower body.
- Targeted Comfort: Every curvature of the insert is crafted to address your specific anatomical needs.
By slipping these into your footwear, you change the way your body interacts with the ground, making daily walking or running feel much less strenuous.
How Do We Design Your Perfect Fit?
We believe that building the ideal insert requires a comprehensive look at how you move in your daily life. Our practitioners conduct a thorough biomechanical assessment to map your unique gait cycle and joint mobility. We do not rely on quick guesswork; instead, we take the time to evaluate your posture, joint range, and muscle strength.
Our care model focuses on several distinct pillars:
- Detailed Gait Analysis: We watch how your feet behave while you walk to see exactly where your arches drop or shift.
- Advanced 3D Mapping: We capture a highly detailed three-dimensional replica of your foot shape while it is held in a neutral position.
- Lifestyle Evaluation: We review your typical footwear choices, your daily step count, and your specific fitness goals.
Once we gather this information, the data is sent to a dedicated lab where your inserts are crafted from durable, modern materials built to last.
Why Choose Tandem Physiotherapy & Wellness?
Choosing our clinic means selecting a team that views foot health as an essential piece of your overall physical wellness. We combine clinical knowledge with modern casting methods to ensure your inserts provide accurate, lasting support. Our practitioners are always here to answer your questions and make fine adjustments so your inserts feel exactly right. To help you see how we stand apart, here is what you can expect when you partner with us:
| What Tandem Provides | Standard Store-Bought Insoles |
| Exact 3D Replication made specifically for your left and right foot differences. | Mass-produced shapes based on generic shoe sizes. |
| Biomechanical Assessments that look at your knees, hips, and spine alignment. | Zero assessment of how the insert alters your movement. |
| Durable Raw Materials that maintain their shape and support for years. | Soft foams that flatten out completely within a few weeks. |
| Ongoing Modifications to guarantee perfect comfort inside your favorite footwear. | No options for alteration if the insert causes irritation. |
Which Conditions Benefit From Structural Foot Support?
A wide range of lower body issues can be traced directly back to poor foot mechanics. If you have been struggling with a persistent physical issue that prevents you from enjoying your favorite activities, it is worth discussing whether this option fits your situation.
We routinely utilize this technology to address a wide range of issues:
- Plantar Fasciitis: Reduces the strain on the tight band of tissue under your heel, calming morning foot pain.
- Flat Feet and Fallen Arches: Provides a structural lift to prevent your feet from rolling inward excessively.
- High Arches: Fills the space under your foot to distribute shock evenly and prevent muscle strain.
- Bunions and Metatarsalgia: Cushions the ball of the foot to minimize friction and painful localized pressure.
- Chronic Knee and Back Pain: Stabilizes your lower limbs to stop uneven forces from traveling up into your spine.
What Are The Primary Benefits Of Custom Orthotics?
Investing in tailored foot support offers meaningful returns for your overall physical comfort and stamina. Because these devices alter the mechanics of your gait, the positive changes can be felt throughout your entire day.
Key benefits include:
- Reduced Muscle Fatigue: Your legs and feet feel noticeably lighter and less tired after long hours of standing.
- Enhanced Athletic Performance: Proper alignment helps you transfer power more efficiently when running or jumping.
- Protection for Aging Joints: Absorbing impact helps preserve the cartilage in your ankles, knees, and hips over time.
- Versatile Daily Use: Modern designs allow these inserts to fit seamlessly into work boots, running shoes, or casual flats.
Step Into Lasting Comfort Today
Take the first step toward reclaiming your active life. Contact Tandem Physiotherapy & Wellness to book your initial assessment in London, Ontario. Our team is ready to discuss how our services can align with your personal wellness objectives. Do not let persistent physical limits dictate your potential. Reach out to us now to schedule your appointment and see the difference for yourself.
Our booking process is straightforward and designed to get you the care you need without unnecessary delays. You can call our front desk or use our simple online platform to secure a time slot that matches your routine. We look forward to welcoming you into our clinic and collaborating on a strategy that helps you feel your absolute best.
London, Ontario's Finest: Meet Our Physiotherapists
Krishna Brahmbhatt, Registered Physiotherapist
Committed to helping you recover, move better, and live pain-free. Krishna is a compassionate and dedicated Physiotherapist who is passionate about helping people restore movement, build strength, and return to the activities they love. She completed her Bachelor’s degree in Physiotherapy from V.S. Hospital (Government Hospital), India, and brings over three years of clinical experience working with patients of all ages. Krishna is also a pelvic health physiotherapist who provides care for both men and women experiencing a wide range of pelvic health concerns. These include pelvic pain, incontinence, pre- and post-surgical recovery, pregnancy and postpartum care, Erectile Dysfunction, Incontinence (Urge, stress,Mixed) and core dysfunction. Her professional interests include Pelvic Floor and Core rehabilitation, musculoskeletal rehabilitation, sports injuries, neurological conditions, and pain management. Krishna believes in a hands-on and personalized approach to care—empowering her patients through education, movement, and tailored exercise programs to achieve lasting results and an active, healthy lifestyle. She take a respectful, compassionate approach to treatment, creating a comfortable space where patients feel at ease discussing sensitive concerns.
Jerry Ikkattumannil, Registered Physiotherapist
Jerry is a Registered Physiotherapist passionate about providing comprehensive care to patients. She earned her Bachelor of Physiotherapy degree from Rajiv Gandhi University in India in 2008, setting the foundation for her career in physiotherapy. Recognizing the importance of specialization, Jerry pursued postgraduate studies in Cardiovascular Rehabilitation at the University of Chester in the United Kingdom in 2013. As part of continuing education Jerry is trained to provide physiotherapy services to patients with Pelvic health problems, Concussion symptoms and Vestibular therapy. With a diverse skill set, Jerry brings expertise in treating Musculoskeletal (MSK), Neurological (Neuro), and Cardiorespiratory patients. Her commitment to professional development led her to undertake the Ontario Internationally Educated Physical Therapy Bridging Program at the University of Toronto in 2017. Jerry’s experience extends across various patient population. Her approach emphasizes a patient-centered care model, tailoring treatments to meet the unique needs of each individual. Beyond her professional pursuits, Jerry cherishes moments spent travelling with her family.

Krupitaben Mehta, Resident Physiotherapist
Krupita Mehta is a dedicated Resident Physiotherapist with a Bachelor’s degree in Physiotherapy from GOV College of Physiotherapy, Vadodara, India. She has successfully cleared the Physiotherapy Competency Exam (PCE) and is licensed to practice in Canada. Krupita has hands-on clinical experience in the assessment and management of musculoskeletal (MSK) and neurological conditions across diverse patient populations. She is skilled in developing individualized, evidence-based treatment plans focused on pain reduction, functional restoration, and long-term recovery. Her core competencies include manual therapy, therapeutic exercise prescription, posture and movement analysis, patient education, and injury prevention. Krupita is recognized for her patient-centered approach, strong clinical reasoning, and effective communication skills, enabling her to build trust and support patients in achieving their rehabilitation goals.
At Tandem Physiotherapy, we provide personalized, evidence-based physiotherapy in London, Ontario, to help you recover from injury, reduce pain, and improve mobility. Whether you’re dealing with a sports injury, chronic condition, post-surgical recovery, or day-to-day aches and pains, our experienced physiotherapists are here to support your journey to better health. We offer a wide range of services including manual therapy, therapeutic exercise, acupuncture, dry needling, pelvic health physiotherapy, vestibular rehabilitation, and custom orthotics. Each treatment plan is tailored to meet your unique goals and needs. Our clinic is centrally located in London, Ontario, with easy online booking, flexible and weekend hours, and direct billing to most insurance providers. We are open 7 days a week. Get back to doing what you love—pain free. Book your physiotherapy appointment in London, Ontario today!
Insurance Partners
Direct billing for most major insurance providers, so you only pay what isn’t covered. We work with a wide range of private insurers, group plans, unions, and workplace benefit programs to make your care as seamless as possible.
- Canada Life
- Sun Life
- Desjardins Insurance
- Manulife
- Empire Life
- Equitable Life
- Industrial Alliance
- Beneva
- Green Shield
- Medavie Blue Cross
- Canadian Association of Blue Cross Plans
- ClaimSecure
- GroupHEALTH
- GroupSource
- Belairdirect
- CINUP
- BPA
- The Claim Exchange
- Express Scripts Canada
- Johnston Group
- Cowan
- Coughlin & Associates Ltd.
- Johnson Inc.
- First Canadian Insurance Corporation
- Chambers of Commerce Group Insurance Plan
- LiUNA Local 183
- Ontario UFCW
- WSIB
- MVA Claims
- And More!
Areas We Serve
- London
- White Oaks
- Westminster
- Pond Mills
- Glen Cairn
- Lockwood Park
- Downtown London
- Cleardale
- Highland
- Southcrest
- Wilton Grove
- And More!
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Custom Orthotics London, Ontario FAQs
On average, a well-crafted pair provides excellent structural support for two to three years. The overall lifespan depends on your daily step count, your body weight, and the types of activities you pursue. We recommend an annual check to ensure the materials still match your movement patterns perfectly.
Yes, you can easily move them between most pairs of footwear, provided the shoes have similar shapes. For the best fit, it helps to choose footwear with removable factory insoles. This allows your new custom inserts to sit flat against the bottom of the shoe without crowding your toes.
It is normal to notice a strange sensation initially as your body adjusts to proper alignment. We provide a gradual break-in schedule, suggesting you wear them for just one or two hours on the first day. Within a couple of weeks, your muscles adapt, and they feel entirely comfortable.
Drugstore inserts only provide generic cushioning, which quickly compresses and fails to correct structural issues. Our custom versions are built from raw data gathered during your 3D scan and walking assessment. They use rigid or semi-rigid materials designed to physically alter and improve your lower body alignment.